Our Service

Flexible Payment Options: Multi-currency settlements (USD, EUR, etc.) supported, with secure payment channels such as T/T and L/C. Contractual & Legal Safeguards: Bilingual contracts compliant with international practices clearly define responsibilities, quality standards, delivery timelines, and warranty terms. Notarization services available upon request. Quality Assurance & After-Sales: Full-process quality control from raw material to delivery, accompanied by inspection reports. Warranty includes free replacement/return for non-manufacturing defects. Remote technical support and on-site services (terms negotiable) are provided. Long-Term Partnership Benefits: Priority production scheduling, preferential pricing, and dedicated R&D resources available for recurring clients.

Tailored High-Precision Granite Components: We specialize in custom-made granite parts for high end equipment manufacturers, backed by full inspection reports. Customization covers function, specifications, finish, and packaging, with flexible scaling from trial to mass production. Localized Compliance Solutions: We adapt products to meet regional technical standards, environmental regulations, and certifications (e.g., CE, FDA), providing end-to-end support for market entry. Joint R&D Collaboration: Our technical team collaborates directly with clients on specialized applications—from design and prototyping to testing—helping build competitive differentiation.

Professional English Support: Our team of native English speakers and business English specialists manages the entire process from consultation to after-sales. Proficient in Incoterms and industry-specific terminology, we ensure precise communication of technical and commercial details. Certified translation services are available for critical documents. 24/7 Cross-Time Zone Response: Operating on a shift system aligned with global time zones, we respond to inquiries within 12 hours on weekdays and address urgent issues within 4 hours. Dedicated Account Manager: Each international client is assigned a single point of contact for end-to-end support, including customization, order tracking, and issue resolution.